TravelFlex Fees and Charges

Service Type TravelFlex - Normal TravelFlex - World
New Card AED 35.00 AED 100.00
Replacement Card AED 35.00 AED 100.00
Renewal Card AED 35.00 AED 100.00
Re- Issuance PIN AED 15.00 AED 30.00
Card Load AED 5.00 AED 5.00
Card unload or Refund AED 10.00 AED 10.00
Currency Conversion Fee 3% 3%
Card Cancellation AED 10.00 AED 20.00
ATM Cash Withdrawal (Domestic) AED 10.00 per transaction AED 10.00 per transaction
ATM Cash Withdrawal Fee (International) USD 4.00 per transaction USD 4.00 per transaction
ATM Balance Enquiry Fee (International) USD 1.00 per transaction USD 1.00 per transaction
ATM Balance Enquiry Fee (Domestic) AED 2.00 per transaction AED 2.00 per transaction
POS Transaction Fee Free Free
Online Purchase Free Free

⚠️ Important Notice: Effective September 1, 2025, the following updates will be applied to our fee structure:

  1. Minimum Spend Fee:A fee will apply to the card if the monthly spend on e-commerce or purchase transactions is less than the minimum spend amount mentioned below, in AED or its equivalent in foreign currency.
    Card Product Minimum Spend amount (AED) Monthly Fee (AED)
    TravelFlex - Normal AED 2000.00 AED 25.00
    TravelFlex - World AED 5,000.00 AED 50.00
  2. Unutilized Foreign currency Balance (Min Amount) - Auto Transferred to AED.
    • . Unutilized Foreign currency Amount less than the value in “Min Amount” mentioned in the below list will be auto transferred to the AED wallet.
  3. Unutilized Foreign currency Balance - Monthly fee.
    • . Unutilized Foreign currency Amount between “Min Amount” and “Max Amount” mentioned in the below list is subject to a 0.5% monthly fee on the same foreign currency.
    • . Unutilized Foreign currency exceeding “Max Amount” mentioned in the below list is subject to a 1.0% monthly fee on the same foreign currency.

    View the full list of applicable fees .

    Code Currency Name Min Amount Max Amount
    AUD Australian Dollar 200.00 5,000.00
    AZN Azerbaijani Manat 200.00 10,000.00
    BHD Bahraini Dinar 50.00 2,000.00
    CAD Canadian Dollar 200.00 5,000.00
    CHF Swiss Franc 100.00 5,000.00
    CNY Chinese Yuan Renminbi 1,000.00 25,000.00
    CZK Czech Koruna 2,000.00 100,000.00
    DKK Danish Krone 1,000.00 25,000.00
    EGP Egyptian Pound 5,000.00 100,000.00
    EUR Euro 100.00 5,000.00
    GBP British Pound Sterling 100.00 5,000.00
    HKD Hong Kong Dollar 1,000.00 25,000.00
    IDR Indonesian Rupiah 2,000,000.00 100,000,000.00
    ILS Israeli New Shekel 500.00 15,000.00
    INR Indian Rupee 10,000.00 500,000.00
    JOD Jordanian Dinar 100.00 2,500.00
    JPY Japanese Yen 15,000.00 1,000,000.00
    KRW South Korean Won 150,000.00 5,000,000.00
    KWD Kuwaiti Dinar 100.00 1,000.00
    MAD Moroccan Dirham 1,000.00 50,000.00
    MYR Malaysian Ringgit 500.00 20,000.00
    NOK Norwegian Krone 1,000.00 50,000.00
    OMR Omani Rial 100.00 1,500.00
    PHP Philippine Peso 5,000.00 250,000.00
    PKR Pakistani Rupee 25,000.00 1,000,000.00
    QAR Qatari Riyal 500.00 20,000.00
    SAR Saudi Riyal 500.00 20,000.00
    SEK Swedish Krona 1,000.00 50,000.00
    SGD Singapore Dollar 200.00 5,000.00
    THB Thai Baht 5,000.00 150,000.00
    TND Tunisian Dinar 500.00 10,000.00
    TRY Turkish Lira 5,000.00 150,000.00
    ZAR South African Rand 2,000.00 50,000.00
  4. ATM Cash Withdrawal Limits & Fees (EUR Transactions)

    For ATM cash withdrawals in EUR, the limits and fees below apply.

    Limit Type Max Transactions Max Amount (EUR) Fee (EUR)
    Per Transaction 1 1,000.00 7.50
    Per Day 6 6,000.00 7.50 Per Transaction

We encourage all customers to review these updates and plan accordingly. For full details, please contact our support team.